Questions from hvac and home services
Privacy is mentioned in our customer terms. Is it still okay to ask?
Yes, asking costs nothing. What your terms permit is a question for your own counsel, and anything you are unsure of can be left out.
What happens to our technicians' names?
Technician and office staff names are replaced with placeholders too.
Is a busy season a problem?
No. The 15-minute call is booked at a time that suits you, and nothing moves until you approve a sample.
Why it counts
Why AI labs want it
Field service is mostly diagnosis. Notes on what a tech checked, what they found and what solved it hold the hands-on reasoning that public text rarely teaches a model.
How it runs
Your next steps
Answer four questions for an estimate. A specialist from License Your Data phones within minutes to book a 15-minute call. Should you go ahead, License Your Data makes a de-identified copy, you sign off on a sample, and buyers license it.
Your customer records
Names and addresses of customers become placeholders, so your customer list is never handed over. You can also leave out any period or region you prefer to keep private.
Your field service software
Nobody asks for passwords or logins. Your originals stay in your systems and your team keeps working in them as usual.
The same ground rules
Everything starts under NDA. There is no cost to you, and nothing goes out until you sign off on a sample.
Records worth a look
Where the valuable history lives
You do not need all of them. A single well kept system can be enough to start.
Work orders and job history
How an issue is reported, diagnosed, repaired and closed.
Scheduling and dispatch
How calls get assigned and reshuffled as the day changes.
Field notes
What experienced technicians check, find and note on the job.
Maintenance plans and quotes
How work gets quoted, sold and renewed.